New — learn from your own materials. Try it free →

JoinWay Learn
Back to home

Document

Privacy policy

Effective from April 27, 2026

This document explains what data the JoinWay Learn marketing site (ielts.school) collects and how we handle it. This site is a storefront — the courses you generate, your account and any billing happen inside the separate learning app at app.ielts.school, which has its own policy and terms.

01Who we are

JoinWay Learn is a product that turns any topic — or your own PDFs, links and videos — into a structured AI course. This site (ielts.school) is our marketing site; the learning app itself lives at app.ielts.school. For any questions about your data, write to us at info@join-way.com.

02What we collect on this site

On this marketing site we collect the minimum:

  • your name and contact (email, phone or messenger) — when you leave an enquiry or ask us to get in touch;
  • technical visit data: IP address, browser and device type, pages viewed and UTM tags — for analytics and to protect the site;
  • cookies and similar technologies — to run the site and remember your theme preference.

No payments are taken on this site; card details are never requested or stored.

03Why we use it

  • to reply to your enquiry — answer questions and clarify what you need;
  • to help you decide whether the product is a fit;
  • visit analytics and improving the site;
  • marketing — updates and news, if you have consented; you can unsubscribe at any time.

04The learning app

The product itself — course generation, your account and everything you create — lives on a separate app at app.ielts.school. When you sign up there, the app's own privacy policy and terms of use apply. This document does not replace them.

05Cookies and analytics

This site uses cookies and similar technologies. Some are essential for basic operation (remembering your theme); others power anonymous visit analytics (for example, Vercel Analytics). You can disable cookies in your browser settings, though some features may then not work correctly.

06Who we share data with

We do not sell data. We share it only with the processors the site cannot run without:

  • hosting and infrastructure (Vercel) — serving the site and analytics;
  • messaging and email services — when you contact us through them;
  • government authorities — only where required by law.

07How long we keep data

Enquiries and correspondence — up to 3 years from the last interaction. Logs and analytics — within the retention periods set by the services we use (typically up to 12 months).

08How we protect data

Data is transmitted over a secure connection (HTTPS). Access to enquiries is limited to staff who need it for their work. We use reasonable technical and organisational measures to guard against unauthorised access.

09Your rights

At any time you can:

  • request what data we hold about you;
  • ask us to correct or delete it;
  • withdraw your consent to processing;
  • unsubscribe from marketing messages;
  • complain to a supervisory authority.

For anything related to your account, please refer to the app's privacy policy. For everything else, write to info@join-way.com. We respond within 30 days.

10Children

This site is intended for users aged 16 and over. If you are younger, you may only leave an enquiry with the consent of a parent or legal guardian.

11Changes to this policy

We may update this document. The current version is always published on this page with its effective date. We will try to give separate notice of material changes by email.

12Contact us

For any questions about your data and privacy, write to info@join-way.com.